Pledge Payments generated from Online Giving form need to have names in Merchant Services

Apparently, when a pledge is set up using the Giving Form, there is no name data attached to the credit card that is being processed later. It comes through to Merchant Services as "NO NAME", which make reconciliation somewhat problematic. We don't have this issue with Recurring Gifts, so I assume there is a way to make it happen that already exists, and should be applied to these payments as well.

  • Mary Zieten
  • Sep 17 2025
  • Reviewed: Voting Open
  • Attach files