Loving the new Consent overview in NXT. However, it is not uncommon for our constituents to skip responding to consent on our forms, and as such we end up with 'No response' on the overview, as the previous 'Opt-in/out' appears to be overwritten. Could 'No Response' be ignored if previous 'Opt-in/out' is available please.
Thanks for this idea, and it makes a lot of sense! I'm curious - this can be handled in database view by un-mapping the "No response" solicit codes. Is there a reason that approach doesn't meet the need? For example, are those solicit codes still needed if the response is "No response" for the first consent?