Automated Email Alerts for | Ideas for Raiser's Edge NXT

Automated Email Alerts for Declined/Expired Cards

When donors cards decline or their recurring gift payment card is expired, an automated message sent to their email would be helpful to let them know of this.

Guest
Aug 4 2025
Reviewed: Voting Open

Communications

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The system should auto-notify the donor of their declined recurring gift. Merged

Previous systems that I have used have sent an email to the donor who's card or EFT was declined. This applies to recurring gifts as one-time gifts through a website simply will not process as the donor enters them. Right now, I have to go find th...

Created 06 Aug 18:42 by Guest

Gifts

0 Reviewed: Voting Open

Automated Email Alerts for Declined/Expired Cards

The system should auto-notify the donor of their declined recurring gift. Merged

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