Display addresses marked "Do Not Mail" last in list of addresses on constituent Contact Information tile

The constituent Contact Information tile in RENXT web view shows at most two addresses by default, with the rest hidden, requiring you to click "View Details" or "...and [#] more" to see all of the addresses on the record. Many of our constituents have multiple addresses, frequently separate mailing and physical addresses, with an old or invalid address as well. A problem we've encountered is that the two addresses displayed by default don't take into account whether the address has been marked Do Not Mail, so we're seeing records that display their primary mailing address, then an old and invalid address that was marked Do Not Mail, and then their alternate valid physical address is hidden.

It would be very helpful for the Contact Information tile to display the first two addresses that have NOT been marked "do not mail" or have an end date on them, or to deprioritize addresses with the Do Not Mail status on the list and show them last.

  • Catherine Hodges
  • Jul 24 2025
  • Reviewed: Voting Open
  • Attach files
  • Catherine Sumner commented
    October 02, 2025 18:08

    It also would be great to have the ability to sort addresses on the records so that the top two or three are showing on the time before we click on "view details" it would be great!

  • Catherine Hodges commented
    July 24, 2025 23:56

    Alternatively, hide all addresses with the "Do Not Mail" status by default. Or let us choose how many address records to display at once on the Contact Information tile as a user-specific preference, including a "show all" option.