It is frustrating that the only option to add email metrics from outside platforms into Blackbaud is through actions, notes or custom fields. We do not want to muddy these areas and would prefer them to live where intended.. in the communications section. It isn't even an option to utilize API to map to the tile. Please allow for this type of integration. Recently, Constant Contact has became a useful integration tool for some. However, we are an affiliate user amongst 34 others housed under our national office. This means this integration is unusable to us because we cannot have multiple users at once.