Email History Tile - Bring Back All Emails Sent

At some point in the last few months Blackbaud decided to only show what emails have been sent via Marketing from the last 13 months. Any emails sent prior just disappear. If a constituent has had a hard bounce and now shows no email history at all, you have no idea why.

Bring back all email history to the History Tile!

  • Rebecca Tuszynski
  • Jul 8 2025
  • Reviewed: Voting Open
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  • Shelby Lewis commented
    25 Sep 18:20

    13 months does not tell the whole story, particularly when you we aren't able to gather and process bounces easily. We need the full history of emails available.

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