NXT handles inactive appeals much more restrictively than database view. While database view just gives a warning when an inactive appeal is used, NXT blocks batch submission entirely unless the appeal is removed or updated. This is a problem for recurring gifts, which must retain their original appeal for our reports—so twice a month, I delete 30+ appeals in NXT and re-enter them in database view. Aligning NXT with database view’s approach would eliminate unnecessary work and reduce risk of error.
We definitely need to allow inactive appeals when processing gifts in NXT, especially with automated Recurring Gifts. It is important for us to be able to report on what previous appeals ended generating even after years. It shows impact. The end date to an Appeal is useful for us to keep historical information.