Please Allow Domain Masking for RENXT Donation Forms
Currently when donors click on the link to a donation page, the URL is a Blackbaud one, so it appears to the donor that they have navigated away from the charity's website. This can prevent donors from completing their transactions as they are concerned that this might be a fake or phishing website. Please allow for domain masking, as many other donation form platforms like Classy (now GoFundMe Pro) do where you can integrate the charity website into the URL for the donation form so that it is clear to the donor that they are on the charity website and their gift will be secure.
ADMIN NOTE: The ability to embed or pop the forms over your website pages, thus on your own domain already exists. Instructions here. Publish a Standard Donation Form and Publish an Optimized Donation Form.
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Catherine Mullaney
- May 22 2025
- Reviewed: Voting Open
Related ideas
Hi, thanks for your Idea!
Both Standard and Optimized form can be embedded into your own website therefore on your own website domain - Standard form is embedded into your page wherever you put the code snippet, and the Optimized form launches above your page based on how you code the link to your form after putting a loader script into your website.
Here are links to help files that outline how you can accomplish this. We encourage all customers to publish your forms in this manner, rather than using the Blackbaud hosted form links, to boost donor conversion.
Publish a Standard Donation Form and Publish an Optimized Donation Form.