Layout of constituent records should be the same as it is in database view
From an information architecture/usability standpoint I think it's easier to view the information in a constituent record in database view than it is in NXT because of the way everything is organized in "tabs" at the top of the record as opposed to tiles that you have to scroll through. I know you can collapse all the tiles individually and all at once in NXT to make it a little easier to navigate, but I still think the tabs are more user-friendly. Records are also laid out this way in ResearchPoint and Blackbaud Altru so I'm not sure why Blackbaud went with these "tiles" for NXT.
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Megan Tope
- May 21 2025
- Planned
Related ideas
You can see so much information in DBV at one time whereas in WV you have to open tiles, click into a field and in some cases I still don't know where to see some stuff.
A fundraiser uses different functionalities that a DB Manager. DBV is designed with Managers in mind. We are the keepers of the information and most of us are super particular about data so the DB stays clean. Remember the whole garbage in garbage out adage.....it's 110% true. Fundraisers can't do their jobs effectively if the information is trash and being able to efficiently manage the data is paramount to success.
Tiles make difficult to navigate many of the records, especially gift and action records, because some tiles only have a couple fields in them. It's more work to expand the tiles or scroll to see all the tiles. The same amount of information is visible in database view in less space.