Issue: Our organization currently has two BBMS accounts for two different funds. Therefore we have two different forms because the giving form can only link to a single BBMS account.
Headaches as a Result of this:
Multiple Giving Forms: we have to individually update each form AND the email design of both whenever their is a change. Which leads me to another idea of allowing to create "rules" with letters/receipt that updates the content/language depending on the designation/campaign instead of having to create 12+ different unique letters.
Incorrect Form Used/Shared: constituents may end up using one form by accident over another (it happens); leaving us with having to:
transfer funds from one BBMS account to another
take note of this
alert our accountants
update the gift record on BBMS
Solution: Allow us the ability to link designation/fund vs. the entire form.
Benefits: Saved time
For Example
Form 1
Please Select Designation:
Designation: General Fund (link to: BBMS Account-General)
Designation: Capital Campaign (link to: BBMS Account-Capital)
vs.
Form A General Fund (linked to BBMS Account-General)
Form B Capital Campaign (linked to BBMS Account-Capital)