When you run the report by Soft Credit, the total are not correct so they are counting the gift twice or three times depending on the soft credit for the gift. Running the Soft Credit by just DONOR and including the name of the soft credit would be very valuable. An example of running a gift detail, with soft credit to DONOR:
Name Date Fund Cash&Pledges Soft Credit
Smith Foundation 5/2/25 A $10,000 James Smith, Jack Jones
Fidelity Donor Fund 4/5/25 B $400 Ray Jackson
ABC Company 3/2/25 A $1000 Jim Tour
So the totals are accurate with no duplication of gifts. Smith Foundation give a gift of $10,000 and the President and the VP were soft credited, but the gift is not counted twice.
I am sure Blackbaud can put the available field of Soft Credit Name in the Available Fields. This way management can see who was soft credited and get an accurate total. As opposed to having to export information from something else. Run a report and get your complete info.
The work around I've used for this in the meantime is creating a query based on soft credit recepients only and running the report based on that query. With this option you don't see the hard credit names either.
It would be very helpful to be able to see the names of all the credits and not have duplicate amounts throwing off the true total of funds raised.