New pledge functionality enhancement to personalize reminder emails

Ability to have system automatically remind the donor before a pledge payment is charged to their payment method with some customization available


Example: If charge is occurring on the 15th of the month, an email on the 12th saying $xxx will be charged to card ending in xxxx on the 15th toward your pledge of $xxxx. If you would like to update your payment method please contact xxx@widneer.edu

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  • May 2 2025
  • Reviewed: Voting Open
Online Giving
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  • Emily Marshall commented
    27 May 18:57

    Voted for as long as this functionality can be turned on or off per constituent and is customizable so we can choose the "email us by" date and the email that it is sent to (not just sending it the email marked primary). I would not want a donor getting an email on a Friday with the processing date of the coming Monday, and no one available in office to field the reply email in time to stop the processing to the card on file.

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