Provide open and click data in RENXT comparable to eTapestry

eTapestry provided us with communications reports that showed the number of times an email was opened by each constituent as well as which links were clicked by each constituent and how many times. Blackbaud should provide this data in Raiser's Edge, where it is not currently available, to facilitate greater depth in tracking stakeholder engagement and personalized follow up.

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  • Apr 15 2025
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