Blackbaud needs to create SIMPLE step by step video instructions for database view to webview changes. Specifically receipting, regular gift batching, and recurring gifts. When you removed word capabilities in mail (in DBV) a couple years ago, easy on demand videos were provided that could be followed along with - they were very straighforward. Everytime I contact support I'm sent dozens of links and links and (paid) courses and more webinars but nothing is just a simple "how to".