Develop favicon option for Online Giving Standard and Optimized Forms

To maintain branding identity, our marketing team pointed out that our orgs favicon is missing on the forms we are using. Please code up and allow an option for customers to upload favicons while building our donation forms. Thank you.

  • Guest
  • Jan 9 2025
  • Reviewed: Voting Open
Blackbaud Donation Forms
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    • Guest commented
      21 Jan 18:28

      Hi Samantha, we use the url's embedded onto our website buttons for donors to choose. When they choose to donate it takes them to the BB form, which is hosted by BB, and thus they see the BB favicon not the orgs. Additionally, if we chose to embed, we would have to go through a redesign, and our team is very small, with not adequate bandwidth to make an adjustment to accommodate BB Embedded forms.

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    • Admin
      Samantha McGuin commented
      21 Jan 16:12

      Can you confirm if you are using the hosted form option or embedding the form on your own website?

      If you embed on your website, the URL is your own and therefore a favicon would be present from your own website content management system.

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