Send NXT eReceipts to email donor entered when making online donation

We have enabled receipting on our Online Donation Forms. When a donor makes an online donation, they get the confirmation email to the address they entered on the donation form. However, after approving the batch the ereceipt goes to the email address marked as primary or the first email found if none are marked primary (which may not be the same email address they entered on the form). Getting a confirmation email and the corresponding ereceipt at two different email addresses can be confusing to donors. Not to mention that the donor may no longer use the email address that we have marked as primary.

  • Holly Kirchin
  • Oct 30 2024
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