AI Acknowledgements - Adding the Soft Credited Donors Email

It is great that the new AI Acknowledgement app pulls in the donor email immediately but it would be very helpful is we could add all emails for those who are soft-credited as well. The spouse in a definite need, especially at the K-12 schools who want to use this app. We are soliciting both and both make the gift.

Thanks

  • Jeffrey Starrett
  • May 15 2024
  • Reviewed: Voting Open
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  • Jessica Kraybill commented
    09 Mar 19:40

    I'm also concerned which email(s) the system is pulling. I think it is bypassing any email marked as Do Not Contact, but it seems to then pull any of the next available emails? It would be helpful to know what email is being pulled and/or as the OP said, to have a selection menu that could show additional available emails, and if it did so, to indicate the donor(s) and which email type it is.