Hello! I'm responsible for gifts processing at my organization. Many of our supporters are making gift pledge payments using our RE NXT online giving pages. When I approve these pending transactions, I do not see a prompt to recognize it as a gift pledge payment. Currently, RE NXT donation forms do not have the option to process gifts and add them to existing pledges. So, my process currently is to approve the pending gift via RE NXT (web view.) Then, I login to RE (database view), open the gift detail and update it so that it is recognized as a gift pledge payment.
It would be terrific if during the RE NXT online gift management process, as I am reviewing and approving pending gift transactions, that I have sight of a donor's current gift pledge with an outstanding balance due and then treat it as a gift pledge payment.
ALSO, until this feature is available, it would be useful for me to have the ability to run a report to reconcile/correct recent such gifts so they are recognized correctly as gift pledge payments.
We'll have an update on timing for this requested functionality in the April Product Update Brief for RENXT - sign up here: https://www.blackbaud.com/product-update-briefings/registration