I found a pair of duplicate records in database view. But they don't show up in the Tools/DataHealth/Duplicates area of web view. REASON: The duplicate record was added by "NXT System User (Tribute Service)", which I guess means that it was created when someone made a gift through an RENXT Donation form in memory of someone. When they made it in memory of someone, that someone had a new record created for them with first name 'Dr. Karen'. So the Data Health doesn't recognize "Karen" and "Dr. Karen" as potential duplicates. This has created issues for us in our tribute reporting to the family! I sure do hope that when BB rolls out tribute management in the web view, that duplicate management is part of it!