NXT Events Module: Suppress "Use Previous registrant" option in Step 2
Please allow us to turn off the "Use previous Registrant" name option in Step 2 of an event registration form.
I can appreciate that this option has uses for events with add-on fees/options but it has led to confusion when there is no reason for the same person to be registered multiple times and we need an accurate RSVP list.
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Kevyn Barnes
- Nov 1 2023
Related ideas
Hi Kimberly,
Thank you for your response. For this particular use case, I was unable to find a succinct, user-friendly way to "don't use this option," though custom text has successfully solved similar potential issues in the past.
After further testing, I see that this is only an issue when multiple fee types are offered & selected. (We have also used multiple $0 fee options for offering different event dates in which case we WANT the "previous registrant" dropdown option). It may be that we just shouldn't use multiple fees in the way we did on a couple of forms. (And in that case what I should perhaps be asking for is a way to provide a discount if the number of guest registrants exceeds a certain number.)
This idea can be closed
Hi Kevyn, thanks for your feedback. We don't currently have the option to turn it off, but you can customize the text. Could customizing the text help reduce confusion for your constituents?