NXT donation forms with multiple currency configurations rather than the one for the country they operate in

Unable to select payment configuration for US currency as payment processor within tools > donation form designer if the organisation is Australian-based. Our organisation operates in Australia and the US, we have separate funds for each country. In OLX, where donation forms are currently being hosted, we are able to direct Australian-based donors to the form where the Australian Blackbaud Merchant Services account is linked and our US-based donors to the form where the US Blackbaud Merchant Services account is linked.

NXT forms are much nicer and offer a better user experience, however, once you set up the first initial form and link to a currency/merchant account you can't select another currency/merchant account for any other forms. Very frustrating when this is an option in OLX but not in NXT...

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  • Jun 30 2023
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  • Anonymous commented
    October 18, 2023 14:51

    We are a US university with operations in Canada as well as in the US. We have USD and CAD merchant accounts and have been unable to use NXT donation and registration forms for Canada because of this and related issues.