As a charity based in a bilingual province and operating in a country with two official languages, it is essential for us to be able to share information in both English and French.

The customization option is essential so that we can reach our donors in the language of their choice and thus be able to display an unsubscribe button, a privacy policy, and landing page text that can be modified based on the language of the newsletter being sent (which means that the email options should not be located at the root level).

the Unsubscribe link needs to take the constituent to a communications preference “window” which then allows them to Opt-out of communication channels.

We have multiple organizations within our instance of RE NXT. We need to give constituents the ability to pick and choose which agency should be unsubscribed instead of all agencies being unsubscribed or none being unsubscribed. This is a migration blocker.

If this was customizable, we could add the information that they are unsubscribing to Everything and not just this one type of email.