Very unprofessional to even consider making customers use a tool that doesn't even have all existing functionality of the previous tool. This should not even be up for a vote!!!
In effort to make NXT slick, technical functionality has been lost. It is the dumbing down of a software that has been built up and fine-tuned over decades and it should have continued. It does feel that leadership at Blackbaud is trying to push NXT through and is not listening to the people who actually use the program. All these modern capabilities with reports, maps, etc., is nice but honestly, the people who it is designed for don't log in and use it. They still rely on data operations to do everything for them. Not only is web view lacking in functionality but it is slow and very flaky. Lots of error messages and is not reliable. Database view should remain as a back office for all data entry and database administration. This is not a marketing tool like Salesforce; it is a tool for non-profits to manage their data and right now it is a hot mess.
I agree 100% with all the other comments - please don't turn the database view off. There are so many functions that aren't available in webview or if they are, they are worse, slower, and don't have the same capabilities that database view has. Are the people who are making this decision consulting with database administrators? gift processors? the people whose job depend on being able to pull data and reports and tax receipts and cleaning data? I would guess the answer is no.. If you HAVE to shut it off, then please duplicate exactly what database view can do in webview! Not half of it or a new weird version. ALL OF IT.
Such TOTAL BS. For decades we database folks work in RE 7 and then the powers to be decide to create RE NXT (Raiser's Edge for Dummies) and then not bring over all the functionality of RE 7 and expect us to just deal with it and be dumbed down. No way to operate a business. Are we going to have Action Tracks, a very important function, especially for Membership. all the functions of RE MAIL including Quick Letters, which allows you to produce segments for mailings (especially event mailings). I mean I can go on and on and on.
Main issue with webview (aside from lacking all functionality of DB view) is that it is SLOW & cumbersome. If webview requires 3-4x time to do the same task as in DB view, we're moving in the wrong direction. It should be just as fast -- instant saves -- no pulsing green orbs.
I agree with the few comments that I have read - please do not turn of database view. It is so much easier to see all of the information that I look for. It is easier to update information, check for duplicates, and a whole host of other tasks.
I agree with comments about how database view allows those of us who deal with data entry and analysis to really dig in and get meaningful information. NXT has benefits for "front-end" user like fundraisers and management level folks who want information in quick bites and graphic imagery. I have also found that the graphic representations of data within NXT vary because, for example, in one place Acquired donors can be defined with static dates, while in Dashboard builder it is based on a rolling window and can't be changed (unless, of course, you pay for the "upgrade"). Non-profits have tight budgets and we can't all afford to pay for the (supposedly) increased functionality of "Pro" products or third-party add-ins.
Let us keep both NXT and database views so that both front-end and back-end users can have a platform that works best for their needs.
I also agree that database view should not be turned off. I have been using The Raiser's Edge since 2007 and do not like NXT at all. Cleaning up the Code Tables on web view drives me mad as the tables consistently lag whereas when they were on database view it used to be a straightforward task that i could do quickly and frequently, and now i can't do an important table at all as it takes too long!!!!
I agree with the comments below that database view should not be turned off. Those of us who do daily data entry need an efficient and simple process where everything is in one spot. NXT makes simple tasks very complicated and time consuming.
Database view should not be turned off. Spending time on tasks and Working in NXT is cumbersome and not efficient use of time and resources for the non-profit. Now turning off the query use in dbase view is going to be even worse. This requirement better mean that the NXT version will be able to do everything, that the query in db view can do. Exporting into a csv is crucial since the combo of Crystal Reports was eliminated. There are many instances where a direct export from a query is completed, and not using the export function for both ease of use and saving time... yet will all of this be easily available once the query function is gone? Not so sure I understand the determination of eliminating the dbase view when so many customers still want it.
Honestly, my preference is to replicate everything from database view into webview as is. Then consider iterating on it. The method so far of iterating on functionality after it is in webview but is incomplete just isn't possible for most organizations. They do not have the time or ability to test functionality when it rubs up against their normal processes.
I agree with the other comments - NXT is a mess! I need my database view. I call the database view the "working" view and NXT the "pretty" view. It's for people who want to use their phones to grab quick info on constituents - not people who need to do deep dives into data. Sure they offer web training sessions but I don't have time during my workday to sit through them and I'm not paid to do it on my own time.
I'm looking at other options and we might jump ship from Blackbaud. I've asked for an accounting of what we are paying for because I was told that when you hit a certain level of constituents you go up in price. NXT randomly adds constituents when they don't get an exact match for event management and they just (somewhat) fixed the memorial/honor matches and mostly fixed the new donor matches. I can't tell you how many duplicates were added to my database over the last 2 years due to NXT. Thousands that I've had to merge/manage. Mind blowing. And I'm sure we are being charged for their errors.
We live in two worlds. Fundraisers mostly enjoy NXT. But behind the scenes, those of us responsible for recording and extracting the details of fundraising are paralyzed by NXT's overly simplified structure. We need all the functionality of DBV......in all areas, and would actually appreciate enhancements! Something as simple as a phone number in NXT lacks the information that has been painstakingly added in the comments section of DBV. We need full functionality of Query, Export, Reports, Mail, Batch, Admin, and Config to be present and working in NXT.
RE NXT is for people who are not so tech savvy. It was mad for Fundraisers to easily view things. Database is designed for tech folks and database people. So why are we database people forced to be dumbdowned for Fundraisers, when it is us who do all the grunt work for them. So far action tracks in Database View are not even being considered in RE NXT and our membership department uses action tracks which is extremely important to them. Work Flow in RE NXT is not even comparable to Action Tracks. Seems so much functionality in Database is being lost in RE NXT (Database for Dummies).
I can't do my administrative duties on NXT - it doesn't do enough.
We are in need of so many functionalities in web view - User friendly Query, Export, Batch Reports, Batch etc....
it has to have all the functionality of database! view!!! web view is so inadequate otherwise
agree with all!! - also vote on don't sunset database view - idea # RENXT-I-9004
Very unprofessional to even consider making customers use a tool that doesn't even have all existing functionality of the previous tool. This should not even be up for a vote!!!
In effort to make NXT slick, technical functionality has been lost. It is the dumbing down of a software that has been built up and fine-tuned over decades and it should have continued. It does feel that leadership at Blackbaud is trying to push NXT through and is not listening to the people who actually use the program. All these modern capabilities with reports, maps, etc., is nice but honestly, the people who it is designed for don't log in and use it. They still rely on data operations to do everything for them. Not only is web view lacking in functionality but it is slow and very flaky. Lots of error messages and is not reliable. Database view should remain as a back office for all data entry and database administration. This is not a marketing tool like Salesforce; it is a tool for non-profits to manage their data and right now it is a hot mess.
I agree 100% with all the other comments - please don't turn the database view off. There are so many functions that aren't available in webview or if they are, they are worse, slower, and don't have the same capabilities that database view has. Are the people who are making this decision consulting with database administrators? gift processors? the people whose job depend on being able to pull data and reports and tax receipts and cleaning data? I would guess the answer is no.. If you HAVE to shut it off, then please duplicate exactly what database view can do in webview! Not half of it or a new weird version. ALL OF IT.
Such TOTAL BS. For decades we database folks work in RE 7 and then the powers to be decide to create RE NXT (Raiser's Edge for Dummies) and then not bring over all the functionality of RE 7 and expect us to just deal with it and be dumbed down. No way to operate a business. Are we going to have Action Tracks, a very important function, especially for Membership. all the functions of RE MAIL including Quick Letters, which allows you to produce segments for mailings (especially event mailings). I mean I can go on and on and on.
Main issue with webview (aside from lacking all functionality of DB view) is that it is SLOW & cumbersome. If webview requires 3-4x time to do the same task as in DB view, we're moving in the wrong direction. It should be just as fast -- instant saves -- no pulsing green orbs.
I Agree as well that both features of NXT & database views should remain.
I Agree as well that both features of NXT & database views should remain.
I agree with the few comments that I have read - please do not turn of database view. It is so much easier to see all of the information that I look for. It is easier to update information, check for duplicates, and a whole host of other tasks.
I agree with comments about how database view allows those of us who deal with data entry and analysis to really dig in and get meaningful information. NXT has benefits for "front-end" user like fundraisers and management level folks who want information in quick bites and graphic imagery. I have also found that the graphic representations of data within NXT vary because, for example, in one place Acquired donors can be defined with static dates, while in Dashboard builder it is based on a rolling window and can't be changed (unless, of course, you pay for the "upgrade"). Non-profits have tight budgets and we can't all afford to pay for the (supposedly) increased functionality of "Pro" products or third-party add-ins.
Let us keep both NXT and database views so that both front-end and back-end users can have a platform that works best for their needs.
I also agree that database view should not be turned off. I have been using The Raiser's Edge since 2007 and do not like NXT at all. Cleaning up the Code Tables on web view drives me mad as the tables consistently lag whereas when they were on database view it used to be a straightforward task that i could do quickly and frequently, and now i can't do an important table at all as it takes too long!!!!
I agree with the comments below that database view should not be turned off. Those of us who do daily data entry need an efficient and simple process where everything is in one spot. NXT makes simple tasks very complicated and time consuming.
Database view should not be turned off. Spending time on tasks and Working in NXT is cumbersome and not efficient use of time and resources for the non-profit. Now turning off the query use in dbase view is going to be even worse. This requirement better mean that the NXT version will be able to do everything, that the query in db view can do. Exporting into a csv is crucial since the combo of Crystal Reports was eliminated. There are many instances where a direct export from a query is completed, and not using the export function for both ease of use and saving time... yet will all of this be easily available once the query function is gone?
Not so sure I understand the determination of eliminating the dbase view when so many customers still want it.
Honestly, my preference is to replicate everything from database view into webview as is. Then consider iterating on it. The method so far of iterating on functionality after it is in webview but is incomplete just isn't possible for most organizations. They do not have the time or ability to test functionality when it rubs up against their normal processes.
I agree with the other comments - NXT is a mess! I need my database view. I call the database view the "working" view and NXT the "pretty" view. It's for people who want to use their phones to grab quick info on constituents - not people who need to do deep dives into data. Sure they offer web training sessions but I don't have time during my workday to sit through them and I'm not paid to do it on my own time.
I'm looking at other options and we might jump ship from Blackbaud. I've asked for an accounting of what we are paying for because I was told that when you hit a certain level of constituents you go up in price. NXT randomly adds constituents when they don't get an exact match for event management and they just (somewhat) fixed the memorial/honor matches and mostly fixed the new donor matches. I can't tell you how many duplicates were added to my database over the last 2 years due to NXT. Thousands that I've had to merge/manage. Mind blowing. And I'm sure we are being charged for their errors.
We live in two worlds. Fundraisers mostly enjoy NXT. But behind the scenes, those of us responsible for recording and extracting the details of fundraising are paralyzed by NXT's overly simplified structure. We need all the functionality of DBV......in all areas, and would actually appreciate enhancements! Something as simple as a phone number in NXT lacks the information that has been painstakingly added in the comments section of DBV. We need full functionality of Query, Export, Reports, Mail, Batch, Admin, and Config to be present and working in NXT.
RE NXT is for people who are not so tech savvy. It was mad for Fundraisers to easily view things. Database is designed for tech folks and database people. So why are we database people forced to be dumbdowned for Fundraisers, when it is us who do all the grunt work for them. So far action tracks in Database View are not even being considered in RE NXT and our membership department uses action tracks which is extremely important to them. Work Flow in RE NXT is not even comparable to Action Tracks. Seems so much functionality in Database is being lost in RE NXT (Database for Dummies).