Add default salutations on new constituent records created in web view gift batches

When a new donor is created in web view the resulting record in database view does not have the Primary Salutation filled in, even though it is a mandatory field. This creates errors when receipting or generating mail lists.


We should be able to set a default of how the Primary Addressee and Salutations are added. (ie. select the ID number of the addressee format)


Preferably I would like to have additional Addressee/Salutations in the default as well, but let's get the Primary working first.

  • Sarah Martin
  • Aug 31 2022
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  • Emily Scott commented
    05 Dec 18:19

    We really need this - we have constituents coming into our database without addressee, salutation, or preferred name, which are all required in database view and are absolutely necessary for our email and mail communications.