Improve the refresh time of NXT dashboards

Currently, NXT dashboards only update every 6 hours. In many ways this makes them useless when you need up to date information. Please improve this refresh time.

  • Jennifer Briganti
  • May 7 2021
  • Reviewed: Voting Open
  • Attach files
  • Maureen Kelly commented
    28 Jul 12:18

    For a $50k+ system in 2026 - it is insane that we need to use Excel to calculate our pipelines so often. If this cant be fixed please explain why, or this feature is essentially useless.

  • Elaine Tucker commented
    24 Jul 13:55

    The dashboard should be a dynamic refresh. Without timely and accurate data they are not with the effort build

  • Guest commented
    July 02, 2025 20:30

    Yes, how can you check real-time data? So strange that it is a 6-hour delay!

  • Guest commented
    February 27, 2023 17:07

    Yes please! We often run appeals and use dashboards to track progress, and would rather not wait 6 hours after the gift batch has been added for it to update. Thanks

  • Dustin Petok commented
    January 20, 2022 18:40

    I have been trying to support my team with personalized dashboards to reduce the number of requests for data, but without up-to-the-minute results it's hard to even suggest the solution.


    Without current information, the dashboards are at best a historical tool, and at worst completely useless.

  • Claire Mathias commented
    November 30, 2021 00:21

    I'd love to see this moved up. It's difficult to explain to my end users that yes, they can see the lists in a timely manner, but no, they have to wait for a dashboard based on the SAME information.