Need to edit the confirmation email staff receives when donation comes through NXT donation form

We need the ability to be able to modify and create our own confirmation emails. The current emails generated to our staff when a donation is made through a NXT giving form do not contain enough information for auditing/accounting purposes. At a bare minimum, the email we receive needs to contain the donor name and the designation (fund the donor selected).

  • Jennifer Briganti
  • Apr 13 2021
  • Will not implement
Blackbaud Donation Forms
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  • Janet Abercrombie commented
    January 18, 2023 20:53

    Came here to request this. Is there no way to make it so that the confirmation the org receives in Web View contains the same information as the confirmation we receive from Database View?


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  • Admin
    Juliana Lawson commented
    May 28, 2021 20:25

    Hi Jennifer,


    We are not personally identifiable information (PII) in the notification emails. However, there is a link to the donation form area where an authenticated (logged in user) can access the information you mentioned.

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  • Sarah Cassidy commented
    April 28, 2021 13:08

    YES!!!!!

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