For automated recurring gifts, create a thank you email that is sent when each recurring gift is charged

With automated recurring gifts, when each recurring gift is charged, we would like to automatically send an email to the donor that their gift was processed. (It is hard to believe that there is no way to do that. )

  • Guest
  • Aug 13 2020
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  • Elita Walker commented
    22 Aug 12:24

    Agreed - this should be a no brainer to have subsequent emails automated!

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  • Linda Guttridge commented
    27 Mar 14:50

    THIS IS A NEED. Having to send receipts manually through Gift Management > Gift Receipting for recurring gift payments is extremely time consuming. We have a lot of pre-existing recurring gifts. We recently started using another gift processor other than BBMS due to some limitations we had, and it automatically sends recurring gift payment email receipts. RENXT should be able to do the same.

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  • Victoria Gerbholz commented
    August 22, 2023 15:27

    ALSO WOULD LOVE THIS FEATURE

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  • Brianne Blaisdell commented
    September 22, 2022 17:10

    I agree - this needs to be an option as soon as possible, especially with the new Mastercard compliance requirements coming up soon!

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  • Guest commented
    September 13, 2022 18:14

    I am also attempting to set up an automated work flow and am shocked that this is not possible. The options for defining gifts in the workflow process are so limited that I can't narrow the list down appropriately.

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  • Guest commented
    July 27, 2021 17:30

    Yes!!! The workflow workaround is tedious and the list, email and workflow needs to be recreated every month. Sending an automatic email when a credit card is charged is essential to every credit card transaction. This should already be happening.

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