Will the event form in NXT get this functionality as well. We need that form to also be able to have international addresses for registrants.

Hi Juliana, how/where will we see the countries show up? Would it show up in the preview, or do we have to embed the form in order to be able to tell whether we have the countries?

Hi Gwen and Andrea,

We are aware of needing this for registration forms too. Unfortunately, the donation from work can't be extended, but it is on the list for registration forms.

I just took a look at the "Idea" list over in events and didn't see this one. If you get a chance adding it there helps to move it up in priority.

Hi Juliana - great news! I second Andrea's concerns as well about the event forms. We hold a conference that is online and open to anyone and it has created a lot of confusion with the event form registration only being available for US folks. Hoping this fix will also extend to event registrations?

Hello,

We are getting closer. If you voted on this idea and you've created at least one donation form you should see all countries within the week. It could be as early as tomorrow.

Juliana

Thanks for attending to this quickly. The restriction of countries also impacts for form for registering for events. We use the events form to register participants for retreats. We have participants from all over the world. We need the ability for someone from any country to add in their address correctly on the events form.

Best news all month! This has been a significant issue for us with 25% of our donors outside of the country. This will make using NXT forms usable, especially great news as we launch a subscription membership program for our extra content.

Hello,

We are very close to releasing all countries in the donation form. It is now available in Canada, Austrailia, and New Zealand. The United States is next. It could be weeks if all goes well.

I see that Juliana said this was going to be available, we would like to have a time line please? This is not something that we should have to wait on, like it has been said before we are living in a time where international giving is very common. This should have been identified as a major need long ago and fixed quickly.

I'm not sure why for us in Australia as users we were invited to sign up and take part in the training webinar for the new Donation Form Designer feature, and it is enabled on our NXT system, only to find out that we can't use it because it only works for American users?

Hi Juliana,

I see that this is a planned update. But is there a timeline on when we can expect to see this change? We have many international donors, and this issue is a main reason why we have not switched over from the OLX donation form.

Hi Gwen,

That is the drawback, the address entered with the payment (if it's required) is not available. We are working on making the address optionally required on the form so that non-US customers could bypass it. This is not the final solution.

Eventually the donor will be able to pick their country.

Juliana

Hi Juliana--that's an interesting idea. Would we be able to capture any donor address information then if it is only entered in the payment processing screen?

There is a way to allow donors from outside the United States to donate. If you remove the address field from the form, in Blackbaud Checkout the donor will have the opportunity to enter there address, only if needed for their payment type. Be aware that addresses collected in Blackbaud Checkout as part of a payment will not save it to the RE7 database.

While this is not the long term solution, it will allow donations outside of the United States.

We have disappointed donors as well. They were not able to make a donation IMO of their deceased brother. I am shocked this has not been taken care AND has been questioned since 2019! I am actually rather surprised this is even an issue. Agreeing with anthother comment, our world is very global.

We are blessed with many donors from other countries and this made NXT donation forms completely unusable for us. Very disappointed--OLX forms are very difficult and counterintuitive to use. Our world is now global, not local--time to get with the program!

Agree! It's strange to me that this doesn't already exist, and it keeps us stuck in the OLX outdated forms. Please updates ASAP - it's been a year since the NXT donation forms were released without this update. Many thanks!