Calendar integration for Outlook

NXT's current Outlook integration capabilities leave something to be desired. When syncing actions to an Outlook calendar, I'm running into 3 major problems I didn't have with RE7:

1. I can't choose what calendar to sync to/can't sync to more than one calendar at a time.

2. Details about constituents aren’t being transferred with the action (e.g. the calendar item says “Task/Other” instead of “The XYZ Foundation – Task/Other”).

3. It doesn’t automatically update my calendar if I change the action date in NXT

 

My manager and I relied heavily on these features in RE7 for task management. It's frustrating and time consuming having to manually enter actions like proposal deadlines in both NXT and Outlook, especially considering the upgrade to NXT was supposed to offer us more features, not fewer.

  • Guest
  • May 29 2019
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  • Linda Guttridge commented
    June 08, 2021 13:41

    We have a similar issue with #3. When changing a date for a meeting in NXT, it does not remove or change current Outlook calendar event. It creates a second Action. It would be very helpful to change the current event instead of creating a second one.

  • Melissa Graves commented
    December 07, 2020 21:23

    Can someone email me at mgraves@lifespan.org to even know how to set up this crappy version of the sync in NXT?

  • Art Bryman commented
    July 20, 2020 19:00

    1) No constituent name in Outlook appointment

    2) No phone number/email in Outlook for phone/email actions

  • Victoria Schonfeld commented
    September 18, 2019 18:15

    Seconding Nora's comment.

  • Nora Wilkinson commented
    June 27, 2019 16:59

    I am interested in creating an action from Outlook calendar item.  We can create action from email but not calendar.