I have created several custom dashboards for our Giving Managers that I have been unable to replicate in Raiser's Edge NXT.
While NXT allows me to create gift dashboards, I have not found a way to incorporate important constituent information, such as email addresses and phone numbers, alongside the corresponding gift details. The gift managers want to see a list of gifts each day by constituency.
This is a significant limitation, as our Giving Managers rely on having both gift and constituent information readily available in one dashboard to effectively manage their donor relationships and follow-up activities.
And, do I understand that we are now going to be charged for a subscription for dashboards, where in database view they were part of the contract?