Please allow organizations to customize the help text for phone number fields on RENXT Donation Forms.
We recently received feedback from a U.S. donor who abandoned their donation after repeatedly trying to correct their phone number, unaware that they needed to change the default country selection from Canada. While the field worked as designed, the instructions weren't clear enough to help her resolve the issue. A simple hint such as “Outside Canada? Click the flag to select your country” could prevent this frustration. Small improvements like this can make a meaningful difference in the donor experience and help prevent lost donations.
I'm requesting this in particular with phone, because RENXT does a phone validation check, but this could be for all fields.