Allow Manual Recurring Gift Payments to Be Applied in Web View Batch

Currently, Web View batch allows gifts to be applied toward an existing pledge, but there is no equivalent option to apply a gift as a payment toward an existing recurring gift. This gap forces organizations to switch to Database View batch when processing manual recurring gift payments (e.g., checks, cash, bank transfers), breaking the Web View workflow.

As Blackbaud continues to build out Web View as the primary interface, it is essential that manual recurring gift payment processing be fully supported in Web View batch — on par with the existing pledge payment functionality already available there.

Requested Enhancement: Add the ability to designate a gift entry in Web View batch as a payment toward an existing recurring gift, mirroring the "Pay-Recurring Gift" functionality available in Database View batch.

Impact: Organizations that receive recurring gift payments via check or other non-electronic methods are unable to process these gifts entirely within Web View, creating inefficiency and requiring staff to maintain proficiency in both interfaces.

  • Lewis Bracy
  • Oct 8 2026
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