Event Module – Registration Forms, Online Data Review & Event Participants

I’d like to suggest an enhancement to the Online Data Review functionality in the Event Module.

When a registrant RSVPs through an event registration form, their information is pushed back into Raiser’s Edge NXT. When a full constituent record is found, the process is seamless. However, when no matching constituent record is found, the registration is pushed into Online Data Review.

The current limitation is that Online Data Review does not provide enough visibility or flexibility to manage these registrations before they are processed. Specifically:

  • There is no ability to remove or delete individual registrations.

  • Full registration details, including named guests, are not visible until the registrant is linked to an existing constituent record or a new constituent record is created.

  • This can result in duplicate or incorrect participant records when the registrant and their guest have different constituent statuses.

For example, a wife who is not yet a constituent may register for an event and list her husband as her guest. If the husband is already a constituent, the system may link the registration to the husband. When the information is pushed into Participants, this can result in the husband appearing as both the host and the guest, while the original registrant (the wife) is excluded.

Currently, the workaround is to link or create constituent records for the registrations in Online Data Review and then manually scan the participant list for duplicates or other inconsistencies. This becomes extremely difficult to manage for larger events and guest lists.

Requested enhancement: Online Data Review should provide additional manipulation and review capabilities, including the ability to view complete registration and guest information and remove, edit, or otherwise manage registrations before they are pushed into Participants.

This would provide greater control over event data, reduce duplicate or inaccurate participant records, and make the registration-to-participant workflow much more manageable.

  • Lauren Miller
  • Sep 17 2026
  • Reviewed: Voting Open
Events
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  • Danielle Keeney commented
    12 Oct 13:01

    A large number of our spouses are non-constituent records. Lauren is correct in that the constituent spouse is not always the one who registers for an event. If the non-constituent spouse registers for an event and is the "host" of the registration, the resulting linked participant entries will show as
    Danielle Keeney
    Guest of Danielle Keeney
    ...and...
    Danielle Keeney <---where this should be the non-constituent spouse name
    Host of Danielle Keeney

    It looks like the easiest pathway is to them edit the guest record to show the non-constituent spouse record, but this is manual work that leaves room for error.

    The search process should be able to search both the constituent record and at least the non-constituent spouse record.


    The ability to delete from the Online Data Review portal is also important whether it is when we are testing a new form or duplicates or other nuances of handling event registrations and donations.


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  • Ashley Budde commented
    03 Oct 16:54

    I would like to be able to delete registrants in online data review. We had someone register twice accidentally, and I would have liked to delete the second registration before approving it and then having to delete the guests it created.

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  • Kim Berry commented
    17 Sep 17:59

    This is related to RENXT-I-9886 Show named guests in Online Data Review for event guests. Please merge as appropriate.

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