Kia ora team,

This has been an issue I have been dealing with for months, I have reached out to support but am yet to receive a resolution.

I am in NZ.

When a donor gives via an RE NXT donation form and enters their address:

Address Line 1, Address Line 2 (If needed), NZ Suburb, NZ City and Postcode, I can see the suburb in gift review, however if I need to create a new constituent, the suburb completely disappears when I go to create the new donor and add their salutation/addressee field etc, and instead the suburb field is relaced with NZ City. The only way to remedy this, is to copy the suburb name in gift review before going to create a new donor, then pasting it into the suburb field, and moving the city name into the city field when creating the new donor.

This is time consuming, for the most part it works with existing donors, but there are some that fall through the cracks and because of this issue, their addresses become incomplete and miss the suburb field. Because of this, so I am essentially having to check each donors addresses when I am going through gift approval.

Please allow NZ charities to have NZ Suburb AND City in address blocks.