Add credit card fields to web view batch templates

In order to batch credit card transactions processed manually/not via an online giving form in web view, fields for Credit Type, Expiration Date, and Authorization Code need to be added to batch templates in web view gift management.

  • Jake Levyns
  • Sep 8 2026
  • Reviewed: Voting Open
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  • Chris DeFilipp commented
    11 Nov 13:56

    It is frustrating that you can't put in a gift paid by credit card if you do not wish to run the credit card in Web View. When you try to do so, you cannot choose "Credit Card" as a payment method and also be able to (currently) track "Credit Type" in Webview Batch.

    Instead, you must click into "Payment Details" and the details requires you to choose a payment processor via BBMS in order to input any credit card-related information. If the payment is taken offline and you don't need to run credit cards via BBMS, there is no way to use the existing "Credit Type" field. Which leaves off crucial data entry information if you're inputting gifts via Web Batch. In test batches in the BB test environment for us, even trying to use Credit Card without payment details or incompletely filled out caused a massive error and required deleting the gift entirely before it would let me save a batch.

    We don't use BBMS as our payment processor, but we do want to be able to track gift payments via "Credit Type" and not being able to do so makes it nearly impossible for us to do our gift entry in webview.

  • Guest commented
    10 Sep 13:03

    Last fiscal year, 45 percent of our gifts were credit card transactions processed offline. This is a critical feature needed by our school.


    These gifts have a 'tag' that shows 'Processes Manually'. Using that if there could be a payment method for 'Processes Manually' or some similar wording, that would allow for manual entry for Authorization code, Credit Type (from the defined table), Cardholder name, and fields others have asked for this would close the gap for use and allow for use of Grid View Batch.


    I have attached a few screen shots of a gift processed this way. The Card Type shows as 'Unknown' which is a different bug, this only happens with the card type Visa.