This also applies to Events that are cost only. We have to approve those gifts then go back to the record in db view and add adjustments back to zero since they are not true gifts. Very time consuming.
Gifts that come in through blackbaud online giving cannot be deleted in the gift batch, only after they are approved/committed. Test payments and gifts created because of blackbaud error (such as in a case recently resolved where the gift appeared twice) can't be deleted like new gifts entered in manually.
This also applies to Events that are cost only. We have to approve those gifts then go back to the record in db view and add adjustments back to zero since they are not true gifts. Very time consuming.
Gifts that come in through blackbaud online giving cannot be deleted in the gift batch, only after they are approved/committed. Test payments and gifts created because of blackbaud error (such as in a case recently resolved where the gift appeared twice) can't be deleted like new gifts entered in manually.