When working in the Blackbaud Outlook Add-in, it can be difficult to distinguish between constituents with common names. Displaying additional key information, such as RE ID, deceased status, assigned fundraiser, primary organization, spouse, and all email addresses on file, would provide valuable context and help users confidently identify the correct constituent record. This would improve accuracy, reduce duplicate effort, and streamline relationship management directly within Outlook.
This would be such a helpful feature when one may have 10+ Michael Smiths in their database.