Re-add Donor Info to Email Notifications from NXT donation form

Our organization wishes that Blackbaud didn't take away the donor's name from the email notifications we would received when someone would submit a donation through RE NXT. We would use those emails as initial receipts to share with donors if they needed confirmation of their payment, as well as our confirmation of donor information. Here is the article in which they expressed why they did the change https://kb.blackbaud.com/knowledgebase/articles/Article/194981. I wish there was a way to customize what information we wanted to receive from the email notification, like if we just wanted "last name" or "email address" . We understand that they made this change for privacy, but I think the organization should be in charge of that information they wanted shared, rather than Blackbaud.

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  • Apr 1 2021
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